Refund policy

SK Apparel Return and Refund Policy

At SK Apparel, we strive to provide high-quality uniforms that meet your expectations. However, if you are not completely satisfied with your purchase, our return and refund policy is designed to ensure a smooth and hassle-free process.

Return Eligibility:

• Standard Items: Returns are permitted within 7 working days from the date of delivery.
• Personalised Items: Personalised or embroidered items with clients' logos are not eligible for return or exchange unless there is a defect or error on our part.

Initiating a Return:

• To initiate a return, please email us at sales@sk-apparel.com with your website order number.
• We will provide you with the necessary return information and instructions.

Return Shipping:

• Returns are the responsibility of the buyer to arrange.
• We recommend using a tracked delivery service to ensure the safe return of your item.

Processing Returns:

• Returns are processed within 2 working days from the time we receive the returned item.

Refunds:

• Once your return is processed and approved, your refund will be issued to the original payment method.
• The refund should appear in your bank account within 7 working days.

Additional Information:

• Items must be returned in their original condition and packaging.
• Any items returned that do not meet these criteria may not be eligible for a refund.

If you have any questions or need further assistance, please do not hesitate to contact us at sales@sk-apparel.com.